enquiries@illuminetsolutions.com

About Illuminet

We provide the scalability and expertise to manage large, global IT challenges for our clients and bring the agility, attentiveness and value for money of bespoke consultancies.

We have extensive global experience in delivering change and transformation, we help clients navigate the minefield of technology, with specialisms in IT Architecture, AI, Data Sciences and Automation technologies. We bring a collaborative, transparent approach to inspire clients’ teams and ensure we elevate our client’ skills for future success. Our innovative solutions act as an engine room for transformation, driving change and successful outcomes.

Find out more
Consultancy Plus Logo
TechUK Logo
FSQS Registered Logo

Our Services

The Illuminet Group

The Illuminet Group offers a range of IT services, products, and software, specialising in business change and transformation. The Group is comprised of 3 unique brands – Illuminet, Selectivise and Biomni – each providing our clients with innovative solutions in business efficiency, recruitment, automation, data analytics, AI and architecture.

Book a free consultation below to speak with one of our experts

Want to understand how our Team can help you? Our subject matter experts are on hand to provide you with everything you need.

What to expect from your free consultation

A 30-60 minute call to discuss your requirements

What our customers say about us

ACRO logo

ACRO wanted expertise, innovative, challenging yet supportive thinking in order to transform our business processes. The Illuminet team have ignited ACRO’s ambition for excellence and provided a road map for how it can be achieved.

ACRO

Chief Executive

Ageas logo

We have been working with Illuminet, using their Virtual Bench as a Service (VBaaS). We have made use of services to provide specific expertise or to augment our capacity. We have worked with experienced, knowledgeable individuals who have settled in quickly, getting to grips with the challenges faced and adding value across a variety of projects and programmes.

Ageas

Director of IT Delivery Services

Guildford Borough Council logo

Illuminet… worked in a truly collaborative way to make the project successful. In parallel to the business case development Illuminet also supplied a number of technical resources to support service… Illuminet have consistently delivered high quality people and outcomes to me. Based on my experience over a number of years in a wide variety of engagements I would have no hesitation in recommending them.

Guildford Borough Council

Head of ICT

Hampshire Constabulary logo

Displayed initiative and a desire to improve service, whilst driving out costs… successfully amalgamated our service desk with that of [another Force] bringing the project in on time and under budget… built the business case for amalgamating the IT departments of both Forces… worked throughout with great skill and ingenuity.

Hampshire Constabulary

Deputy Chief Constable

NPCC logo

I just wanted to say how wonderful you have all been.  This project would never have seen the light of day if I hadn’t found you folks and the check, challenge, and professionalism you brought to it all.  I have extremely high hopes and confidence that this project is going to progress, and I sincerely hope you can be part of that development soon.

NPCC

National Crime Coordinator

SNG logo

Our new service desk digital assistant is a great example of how we are leveraging AI technology and insights to improve our IT service. By increasing self-service opportunities, we will save 16000 hours of productivity across the business, enabling our colleagues to spend more time delivering services to our Customers … I’m delighted that this new technology is providing increased learning opportunities for our team. They will have more time and space to support colleagues

SNG

Formerly Sovereign Housing , IT Director

Thames Valley Police logo

We find Illuminet very responsive … They communicate well with all stakeholders at all stages … work that their squads deliver … provides proactive insights and always comes in on time, quality and budget, giving us scalable capacity for periods of high demand … easy to deal with and delivered to our expectations.

Thames Valley Police

Head of Innovation Technology and RPA

Green Guarantee

We are extremely passionate about doing the right thing for the environment. That’s why we plant 1 tree per consultant per week, 5 trees per permanent position filled and 10 trees per product delivery. Therefore, by working with Illuminet, you can be assured that the services provided come with a Green Guarantee.

Learn about our environmental efforts
A photo of some volunteers planting a tree

Latest News

Insights

What is AI good for when you’re overwhelmed by so much data? image

What is AI good for when you’re overwhelmed by so much data?

In these situations, we often think big, when actually we need to start small. When we break things down into smaller manageable chunks, we often find that we get through things a lot easier and are still working towards our main goal of clean, usable, and reliable data.

Read More

Insights

Management buy-in for a Service Design Function image

Management buy-in for a Service Design Function

I have worked with a number of companies in different sectors who try to rationalise needing a Service Design function within their IT organisation. It would seem an obvious requirement, but so little is really known about the true benefits of having this function in place and the value it beholds to the end user experience through trust and respect, and growth of the company.

Read More

News

TAP Partner for SS&C Blue Prism image

TAP Partner for SS&C Blue Prism

The Illuminet Group are delighted to share that they have been formally accepted as a Global Technology Alliance Program Partner with SS&C Blue Prism for the Tenjin product.

Read More

Insights

ITSM and CMDB Trends image

ITSM and CMDB Trends

Illuminet are seeing a growing trend across multiple sectors, where clients are needing to see more value being delivered to their business with reliable IT services and an enhanced employee experience (EX).

Read More

News

Darren Trussell Appointed Biomni CEO image

Darren Trussell Appointed Biomni CEO

Biomni proudly announces the appointment of Darren Trussell as its new Chief Executive Officer. In his tenure of over three years at Illuminet, Darren has been instrumental in transforming the company into a leader in Data, Automation, and AI. His unwavering passion for innovation and excellence positions him perfectly to steer Biomni into a future of enhanced sales and product development.

Read More

Insights

Why is Service Design important? image

Why is Service Design important?

Many organisations look to move to a SIAM model in the hope that it will improve communication and collaboration with its suppliers, but, suppliers are driven by the behaviours and decisions made by organisations who have dictated that relationship in their contracts. So, how do you ensure the SIAM model does improve communication and collaboration, and you remove yourself from being another failing SIAM statistic?

Read More

Insights

Measuring Supplier Relationships in a SIAM Model image

Measuring Supplier Relationships in a SIAM Model

Many organisations look to move to a SIAM model in the hope that it will improve communication and collaboration with its suppliers, but, suppliers are driven by the behaviours and decisions made by organisations who have dictated that relationship in their contracts. So, how do you ensure the SIAM model does improve communication and collaboration, and you remove yourself from being another failing SIAM statistic?

Read More

News

Biomni Acquisition image

Biomni Acquisition

We have great news, as Illuminet accelerates the company’s focus on helping organisations transform their business through the adoption and enablement of AI, we have acquired Biomni, a leader in innovative enterprise software solutions.

Read More

News

SNG Success! image

SNG Success!

Our close collaboration with the SNG Team and our partner, Biomni, has enabled us to rapidly meet the core business requirements and achieve the imminent go-live of the software solution. This new Conversation AI tool establishes a robust platform that allows SNG to provide enhanced IT support and access to knowledge across the business whilst providing them with the in-house training and skills to be master of their destiny. 

Read More

Upcoming Events

Contact our team

Speak to one of our experts and find out how we can support your business.

 

We guarantee clarity in defining problems, methods, timelines, with clear costs and guaranteed outcome. With a commitment to deliver positive change, speaking with us is just the first step towards your technology success.

 

+44 (0) 1202 770 162