NTT Data | Illuminet End Client Merger (EUC)

Our success was dependent upon cohesive communications with an aggressive phased roll out.  Illuminet Solutions responded as an essential team member always focused on the client experience.  [Illuminet] Extremely easy to do business with and brought talented insights to our program with high caliber resources that go above and beyond.  They really understand the desired outcome, which is what differentiates them from other partners.” – Bret Gallagher, Vice President, Client Executive (NTT Data Services)


Illuminet recently completed another successful global programme!  

Mergers, Acquisitions and Divestitures are becoming more frequent and are critical to the ability for businesses to remain lean and effective, especially in the challenges the current climate brings.  

Illuminet works with trusted partners such as NTT Data, along with other major System Integrators, and directly with end clients across multiple sectors.  We drive major business and IT change, transitions and transformations, whether for M&As or Digital Transformations.  Illuminet bring expertise in driving change across the dynamic workplace (EUC), infrastructure, data centres, business applications, network, security and cloud environments.  We bring years of experience in delivering these types of changes, we supply the ready-made teams, project management and technical expertise on the ground.

Illuminet’s approach is to inspire, innovate and transform clients.  We do the right thing, deliver tangible outcomes.  We are transparent, ethical and eco-friendly, working in partnership with clients to win together.

Here’s one example of the value Illuminet brings.

NTT Data | Illuminet Case Study

As part of the NTT Data’s End Client’s $100 billion merger with another chemical manufacturer, Illuminet was engaged in partnership with NTT DATA to Lead all End User Computing activities to migrate in-scope users and enable the Spin (Separation) into three separate organisations.   Illuminet formed the Global Solutions Team, to manage the migration, including Windows 10, Office 365, Cloud Computing, Managed Print Services & Applications.  Illuminet worked both within NTT Data on the technology and on the End Client Business Change.

What did we do?

Across the three End Clients the Solutions Team:

  • Managed the provisioning and go-live of Virtual Desktops for 66,000 users
  • Migrated 8,181 users on 7,313 devices
  • Introduced new service processes and solutions to migrate 1,748 remote users
  • Reviewed, rationalised and progressed over 1,100 applications
  • Migrated over 1,000 printers
  • Identified and managed the creation of task sequences to add support for 12 new hardware models

All this, across:

  • 136 people locations
  • 64 sites
  • 50 warehouses
  • 47 countries
  • regions

How did we meet our objectives?

How did it go?

The Programme was seen as a massive success both with the Leadership and the Business community. Under Illuminet Leadership and supported by the NTT DATA account team, the Team met all of its goals – on time and within budget in a 16 month window!

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