We are delighted to announce our new service offering, Home-Work, in partnership with Virtech.
Home-Work gives you a 360° protection of your remote workforce – looking after both the health of the PC and the well-being of employees, providing end-to-end actionable visibility of their digital experiences, to proactively detect and remediate IT issues remotely, real-time.
Our Home-Work solution gives you a complete picture of PC consumption from the end-user perspective, giving you visibility into these issues your employees or students may be having and the ability to diagnose and resolve issues with ease. Save the frustration and let Home-Work do the work.
Additionally, increase the success of any roll-outs / sofware deployments, by measuring readiness and track issues before, during and to quantify the impact on the employee experience and their productivity.
Enable users’ wellbeing pop-up questions, which can be tailored to each environment, to prompt users with relevant and key questions.
Tailor additional pop ups to inform the users of things to be aware of i.e. messages from HR or from the IT Service Desk about outages or updates.
Home-Work is managed service based on 3 components:
- Remote Worker software by Nexthink – use your own license, or we can use our partnership with Nexthink to secure licenses at a great price
- Professional services from Illuminet – discovering / anaylsing / designing policies & processes and implementing the solution
- Managed service (24×7 operation) to monitor the service and provide ongoing management information and insight
For more information go to https://rapid90.com/home-work/