Delivering $20 million of additional business to
In the IT world, few things matter more than trust. So, with a 30K seat virtual desktop deployment about to go live for a global manufacturer, NTT Data received a request: “call in Illuminet”.
Within hours, the requested director was on the plane to the U.S. as the face of NTT on the end clients’ Command Bridge. Two weeks later the project went live… without a hitch. This is just one example of the trust that NTT Data (and the SI’s own customers) has in the quality of Illuminet people and the effectiveness of its KnowledgeFlex ‘experts on-demand’ service.
Confidence is critical too. Not just in Illuminet’s ability to provide individuals, but whole teams. NTT Data again exploited Illuminet expertise – this time from its Virtual Bench – to rapidly resource a client’s globally distributed, in-country teams. 30+ senior end-user computing experts were requested. All were delivered within days.
Because Illuminet was able to deliver for NTT Data, the SI could deliver for its client. And with the client recognising the partners’ ability to scale up anywhere in the world – at a cost and quality unmatched by everyone else – it put an additional $20m of business NTT’s way.
We have supported a number of clients in the tech sector including Telco, Service integrators, Software companies
NTT Data (formerly Dell)/DuPont) – Augment the team
Global Managed Services IT Service Transition and Transformation Management, Business Change Management, VDI Desktop Virtualisation Programme and Project Management. Global PMO, Consultancy, Service Design, Process Design, Business Analysis, Supplier Management, Stakeholder Management, Bid Delivery
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