IT Consultancy Services
Illuminet provide a number of IT consultancy services that are built around your Company’s needs. Illuminet Consulting’s portfolio of services spans the strategic and operational spectrum – from architectural and business change, through functional reviews and audits to service design, transformation and ongoing management.
We can solve your specific challenges with on-demand access to the brainpower of hundreds of seasoned, trusted specialists, enhance your project with a Virtual Bench of over 1,000 professionals, and provide talented interim leaders to drive success.
While many organisations are embarking on a transformation journey, each and every industry has its own unique challenges to understand and opportunities to grasp.
Today, we support clients in over 40 countries, across the public and private sectors. We’ve built an extensive global team of experienced specialists who follow our founding principles of; transparency, flexibility and a desire to do the right thing. Our innovative services, expert people, and our ability to get straight to the point will inspire and deliver your transformation.
Lloyds Bank – Consultancy
We provided the ITIL / Service Management framework for the Lloyds Bank international business (Japan, Spain, Hong Kong, Jersey, Dubai, Germany) with a focus on creating a consistent approach to management of IT services to the business. This included a service catalogue, effective incident, problem and change processes as well as improved major incident reporting and communication as well as service reporting, change delivery and improvement planning.